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3396 Integrator
Posted: Sun May 23, 2010 3:48 pm
by wel-lab
I'm having some issues with several of my 3396 integrators,every now and then get a printing error message i thing (p/p error),printer seems to start malfuctioning,is there anyway to correct this"""HELP""
Posted: Tue May 25, 2010 7:53 pm
by Russ
Does this happen when it is printing, plotting, or both? If plotting, is it happening during a peak? Does it pass the power-on self test? You might try cleaning the metal rod the printhead slides on. Turn the power off first so you can move it easily then wipe the rod with a methanol wetted towel. Also make sure there are no paper bits in the way.
3396 Integrator
Posted: Tue May 25, 2010 9:52 pm
by wel-lab
It does pass the self test,It happens when it is drawing the chromatogram.
I have cleaned the metal rod,possibly need to try again
Thanks
WEL-LAB
Posted: Sat May 29, 2010 10:18 pm
by Russ
If you haven't already done it, also check and clean the metal wires that move the head.